The things people ask before they sign.

We integrate AI into your business. Your calls, chats, jobs, money and reports — all in one place. The AI replies to customers on WhatsApp, books appointments, qualifies new enquiries, sends reminders, chases papers and invoices, and writes weekly summaries. Your team only steps in on the tricky stuff.

We've done it most for schools, clinics, HR firms, agencies, logistics teams, traders, travel agencies and manufacturers. The same setup works for almost any business — if your work moves through WhatsApp, email or a phone, flow fits.

Most chatbots send canned replies. flow is set up to know how YOUR business works — your prices, your hours, your tone, your rules. It reads documents, fills forms, books slots, and hands off to a person when needed. It also does the back-office bits (paperwork, follow-ups, reporting) — not just answer questions.

No — it makes them stop doing the boring bits. Your front desk stops typing the same WhatsApp reply 40 times. Your accounts person stops chasing invoices one by one. They do the thinking work; flow does the typing.

flow is the company and the system. Lowercase always — that's how we write it.

A flat monthly fee, scaled by how big your business is. Small (businesses doing about $2M–$5M a year) starts at $500/month. Busy ($5M–$10M a year) starts at $1,200/month. Big ($10M+) — let's talk on the call. AED and INR pricing on the savings page.

No.

No. Send a thousand messages, send a hundred thousand — same flat fee.

Any time. No notice period, no termination fee. You own your data and can export everything before you leave.

Pay yearly on Busy or Big and you get two months free.

Prices don't include VAT. We invoice properly so your accountant is happy.

We'll figure out the right shape on the 20-minute call. The three tiers cover most businesses; the edges get a custom number.

Two to three weeks for most businesses. The first week we sit with you and learn how you actually work — not how the org chart says. The second week we wire flow in. You sign off before we switch it on.

Access to your WhatsApp number, a walk-through of how a normal day runs, and any rules we should follow (prices, hours, who to escalate to). We bring the rest.

No. flow doesn't need code from your side. We set everything up.

No. flow sits on top of what you already use — paper diary, Excel, a hospital system, Tally, Notion, your CRM — and talks to all of them. We don't ask you to switch.

We walk your floor (in person if you're in the UAE, on a video call otherwise), watch how messages and orders move, and write down every workflow we're going to swap. You see the list. You decide what's in.

We wire flow in. Connect WhatsApp, your diary, your records, your invoicing. Test with your team. Catch the edge cases. You give the green light.

No. We train it on your past replies, your tone, the words you use. It sounds like you on a calm day.

They ask, and flow passes them straight to your team — same WhatsApp thread. No 'press 1 for…' loop.

Yes. Your team sees every outbound message. You can set rules — anything risky or unusual waits for a person.

You can step in any time. Anything tricky — a complaint, a refund, a sensitive question — is passed to a person automatically. You correct it once and flow learns.

Yes. Voice notes are transcribed and understood. Pictures and PDFs are read.

Yes — 24/7, every day. Your customers get an answer at 10pm on a Sunday. Tricky ones wait for your team in the morning.

Yes. Most businesses use their existing WhatsApp Business number. We don't make you change it.

WhatsApp, Google Calendar, Excel, spreadsheets, Tally, Zoho, Notion, ClickUp, Sabre, Amadeus, hospital systems, school systems, your accounting software. If you can name it, we've probably plugged into it.

We'll build the plug-in for you. That's part of the set-up. No extra cost on Busy or Big.

No. Your data stays where it lives today. flow reads and writes to your existing system.

They open one screen and see everything — chats, jobs, money, reports. They reply when they want to. flow handles the rest.

No. They use a phone or a simple screen. We design the buttons together with the people on the ground — not in a meeting room.

Up to 5 on Small, up to 30 on Busy, unlimited on Big.

One session on Small, three sessions on Busy, on-demand on Big. We also write a one-page cheat sheet for each role.

Yes. Customer details, prices, conversations — all stay in your account. Only your team sees them. We don't sell your data. We don't train AI on your data.

English, Arabic, Hindi, Malayalam, Tagalog, Urdu — and more. It picks the language the customer writes in and replies the same way.

Yes, any time. Every chat, every record, every customer detail — yours. Download in one click.

Yes — daily backups across all plans. We also keep an audit log on Busy and Big so you can see every action taken.

On secure servers in the region closest to you. UAE businesses on UAE servers, India on India, etc. We share the exact location on the 20-minute call.

Your team can still reply to customers manually — WhatsApp keeps working. flow's downtime is rare and short. We monitor 24/7 and you get an SMS the moment something's off.

You own all your data. flow owns the underlying system. The workflows we set up for your business are yours to keep — they describe how YOU work.

The 20-minute call is the test. We show you exactly what we'd wire up first, what it would change in week one, and what your monthly number is. No commitment.

We're set up in the UAE and India. We work with businesses across the GCC, India, and beyond.

Book a free audit. Walk us through how a normal day runs in 20 minutes. We'll tell you what we'd swap first.